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Taking Your CMT Exam via Remote Proctoring

Candidates for the CMT exams have the option to register to take the test at either a Prometric Test Site or through ProProctor, Prometric’s Remote Test system.

The CMT Association has directed that the current CMT Exam Administration will be available for candidates remotely via Prometric’s test system ProProctor.

Please read the below requirements carefully to determine whether the place where you will take your exam remotely meets the stringent requirements for a remotely proctored exam.

If you register to take the exam remotely with ProProctor and your remote proctor determines your room or workstation does not meet the requirements, your exam fees will be forfeited.

ProProctor Requirements

If you choose to utilize the remote proctoring capability, your computer and peripheral hardware as well as your testing environment must meet several requirements. You must arrive to your online check-in on time or risk receiving a “no-show” (forfeit) result for the exam. The basic requirements are listed below. Additionally, please review the ProProctor System Check and User Guide provided by Prometric, as well as the Prometric Frequently Asked Questions document below.

SYSTEM CHECK
USER GUIDE
PROMETRIC FAQS

Use these checklists to confirm your environment and computer’s compatibility to allow remote proctoring via Prometric’s ProProctor™ application. For a remotely proctored exam, your computer must have a camera, microphone and internet connection, and be able to install a lightweight app prior to the test event. The camera must be movable; you must be able to pick up the camera (or the computer it’s attached to) and provide a 360° view of the room. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

Dealing With Firewalls Before Your Remote Exam

Candidates may find it helpful to review Prometric’s resource page on temporarily disabling firewalls, especially if the test will be taken on a corporate computer or other system where the candidate is not an administrator. Please review the page with instructions for your system using the appropriate link below.

INSTRUCTIONS FOR MAC OS
INSTRUCTIONS FOR CORPORATE AND WINDOWS OS

Rescheduling Policy Due to Disruption of Remote Exam

Candidates can report connectivity issues to Prometric. After Prometric runs a diagnostic report and confirms the disruption with the CMT Association, candidates will receive one opportunity to take the exam again remotely or at a test center, dependent on appointment availability.

Test Environment Requirements

Your office or home setting must meet the following requirements:

  • Testing location must be indoors (walled), well lit, free from background noise and disruptions.
  • No third party may be present in the room or enter the room for the duration of the exam. If this occurs, your exam will be terminated and/or your results invalidated.
  • Your workstation and surrounding area must be free of books, electronic devices, etc. No content that could potentially provide an unfair advantage during your exam, including that posted on walls or within your immediate area, should be present during your exam session. Your camera must be able to move around and provide a 360° view of the workstation and surrounding area. You must have the microphone capability to speak to your remote proctor via the ProProctor™ application.
  • Two tissues are permitted at workstation but must be inspected by the Proctor prior to start of exam.

Technology Requirements

ProProctor™ System Requirements:

  • You can only use a laptop or desktop computer for your exam. No dual-monitor configurations are permitted for testing (ie: a desktop with two monitors or a laptop with a separate monitor are not permitted)
  • Laptop/PC Power Source: Please plug your device directly into a power source, unattached from a docking station.
  • Camera and microphone: Whether or not it is attached to your laptop or PC, your camera needs to be able to move around and provide a view of your entire workspace. You must have a working microphone to speak with your remote proctor.
  • Screen Resolution: 1024 x 768 is the minimum resolution required
  • Operating System: Windows 8.1 or higher | MacOS 10.13 or higher
  • Web Browser: Current version of Google Chrome
  • Internet Connection Speed: 0.5 mbps or greater.  Please position your device where you can receive the strongest signal. For the best experience, please use an Ethernet cable to connect directly to the router.

Once you have reviewed these requirements, please visit the Prometric website to complete your ProProctor System Check.

You can also visit the Prometric Ehelp page if you need to troubleshoot a last-minute issue.

If you have questions, please consult the Prometric Frequently Asked Questions document, the ProProctor User Guide or send an email to admin@cmtassociation.org.